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News

International shipping update

Posted by james taro on

Royal mail have recommenced international shipping as of 31st January. I have cleared the backlog of parcels that had built up over the past two weeks.  While all that selected tracked shipping have been shipped as such, Royal mail have stated there may be a lack of updates on tracking as parcels pace through the UK. Hopefully as your items move to their respective international couriers you will see more updates.  Thank you all for you patience. 

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International sending - Good news update

Posted by james taro on

Well we have had good news from royal mail this morning, they have started proceeding with the international tracked and signed for service only. Which isn't helpful as such BUT is the best bit of news we have had in the last two weeks!! They have said the rest of the services should resume in the coming days, as soon as they do I can get to processing everyone's orders. We ship all international by tracked or standard services and as of yet these are still unavailable. 

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International Sending Update

Posted by james taro on

As previously noted Royal Mail have been dealing with a cyber incident which has hauled all international sending from the UK. Although you will still be able to place orders internationally I am unable to send, thus your order will be packed and awaiting the reopening of services.  There does however appear to be a light at the end of the tunnel. There have been mumblings that the back log is starting to clear in their sorting offices and hopefully by the end of the week we will get the go ahead to start sending again.  Thank you for your...

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Disruption to Service

Posted by james taro on

As always seems to be the case the new year has brought with it disruptions, some of them out of my control. Firstly as some some of you may have spotted by my Instagram story I got a lovely new compressor for the workshop. This was a necessity as the previous one died last week and apparently you can't buy spare parts for it. Luckily I wanted to upgrade to a better model so this was well timed... although it turns out getting hold of a new fuse to handle the additional load is harder than expected. I have one...

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Just a Quick one....

Posted by james taro on

Just a quick one to say Hi I'm Back off holiday, slightly tanned and recuperated. Although I've been working non stop since I landed back in the country getting orders fulfilled and new items on the way. Yes that's right new items! loads of them! I'm in the final stages of being able to release them, moulds are made, stock is flowing and the listings are coming together.  So keep an eye out for updates very soon. Hope you are all having a great summer so far.  Taro 

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