Covid 19 Update - The store is continuing to produce items and process orders without disruption - some countries are experiencing longer than usual delivery times, check your national postal service for updates



FAQ

Etsy

This is indeed Taro Modelmaker (TaroModelmaker) from the popular Etsy store, I decided to open my own platform to take more control of my brand. For the meantime my Etsy store will remain open with limited items. Any questions regarding orders placed through Etsy must be dealt with through the Etsy platform so please contact me here

 

HOW DO I PREPARE / USE RESIN PARTS?

Prior to use it is recommended to clean each piece is warm soapy water to remove residue release agent. Persistent release and silicone residue will remove with spirit based fluid, I recommend white spirit and an old tooth brush. Wash in water after using spirit based cleaners. 

Parts will arrive requiring 'clean up' this involves cutting of casting gates and risers. These parts are usually evident on pieces as they will look out of place and wont appear on any images of the finished product from the site. There will also be split lines on the pieces left over form the mould, these are easily scraped or sanded off with a craft knife / fine sandpaper. All parts glue with superglue.

 

COMMISSIONS

I unfortunately do not take on direct commissions for parts and I do not offer a recasting service! I am very happy take on suggestions for future parts and designs, if I receive a lot of alike requests the concept may be pushed to the front of the line. I have a huge list of future parts planned and while I wish I could make them all, at present due to my other commitments I have prioritised a few. I will always strive to release as much as I can and love hearing your suggestions so please get in touch on Facebook or Instagram

 

INTERNATIONAL SHIPPING

All my prices shown are tax exclusive and I do not charge taxes on orders outside the UK. Please note that I am not responsible for any import duties or charges that may be levied under local legislation in the destination country.

 

ISSUES / CUSTOMER SERVICE

If there are any issues with your order, or if you have any questions please get in touch. I strive to resolve issues quickly and efficiently.

 

WHAT'S THE GAME?

The Game is a mental game where the objective is to avoid thinking about The Game itself. Thinking about The Game constitutes a loss, which must be announced each time it occurs. It is impossible to win The Game and therefor you have just lost