News

So I've been in the process of getting new product photographed and added to the store AT LONG LAST!! Starting with the new insert plinths for squares, rectangles and ovals. These are now available in the store. Next up will be knight parts for all variants (including the new destrier one) so expect those to drop in the coming week or so.

So firstly thank you for bearing with me while we worked out the best method to approach the continuing changes to EU shipping and small parcel levees.  I have found a new shipping provider that incorporated all duties and pays them, prior to shipping. This hopefully means all EU orders going forward will have duties paid with no additional expense for you the customer! thats the plan at least.  We are just finishing setting up the new system and have a batch of orders to 'test'. fingers crossed all goes smoothly More updates soon. 

After a busy few weeks I have completed the move (mostly singlehandedly) to the new unit. I still cannot believe how much stuff I managed to cram into our old space. But we're in and all set up.  Yes there is a shortage of stock but I am working hard to get that resolved, please refrain from messaging asking when XYZ will be restocked. The less messages I have to respond to the more I can focus on restocking.  There's still details to iron out and get set up here, and I have a part time staff member to train....

As you hopefully all know we were away at Adepticon last week and as such orders have been slow to process, I have been working tirelessly since landing back in the UK on Tuesday. The result of this being half of all orders being processed. If you have received a shipping notification then congratulations you are the lucky ones.  Any orders still outstanding have now been packed and are ready to ship (literally sat in mail bags behind me) Unfortunately due to the long bank holiday weekend here in the UK my next mail collection is not until Wednesday 8th. ...

As I always inevitable I have implemented a price rise to some products across the store, predominantly plinths at present. Although I will evaluate prices in other ranges in the coming months.  This is due to increased material and running costs. Like everyone I look forward to the day we all see prices come down, although in the current world market that doesn't look likely