So as some of you may have noticed there has been odd postage pricing when combining certain items. I've dealt with this by either refunding some of the postage or recently just sending extra items in the order.
However I think I now have this sorted, I have done this by standardising all postage charges for each destination. Whether you are UK or international all parcels will be sent tracked from now on. I find most people expect tracked postage as standard, and this will give you all peace of mind. There is also a huge spanner being thrown into the mix due to new EU legislation and my new postage set up will allow me better control.
As always I will keep assessing postage costs but hopefully those of you outside the UK should notice a reduction in cost.
Apologies for not resolving this sooner, its been one of those issues nagging away at me for some time